Sport and community clubs
Parents and players are asking.
The Digital Experts platform connects parents and players directly to your club. One place for every question, answered instantly, anytime, from your own knowledge.
Book a demoThe problem
Parents want answers. Volunteers want their evenings back.
- They ask at night, the day before registrations close.
- They don’t want to scroll a group chat or wait for a reply.
- The answers exist. They’re just spread across emails, forms and volunteers’ heads.
- So the same questions land on the same few volunteers, every season.
What it is
Introducing the Digital Experts platform. Your club’s knowledge, in one place.
When a parent or player asks a question, it’s answered instantly in your words, or they get the right next step. On your website, your socials, emails and at the ground.
RegistrationAnswers with the natural next step.
Own the question.
One place for every question asked. Answered instantly, anytime. You own it. Imagine.
- Answer parents and players any time, instantly.
- Volunteers freed from the same questions every season.
- One place for your club’s knowledge, across every channel.
- Insights to see what your members need.
- Always there, learning and improving.
Digital Experts, the new discovery channel.
Never
stands
still.
- A question becomes an action. The answer comes with the natural next step.
- Every question is a new insight. See what parents and players want to know, and need.
- You see the gaps. Fix them before next season.
- Your teams perform better. Everyone works from the same knowledge.
Questions clubs ask us
Good questions. Straight answers.
- Where does it show up?
- Your website, emails, socials and signs at the ground. Wherever parents and players already ask.
- What happens when it doesn’t know, or a question needs a person?
- It says so, and hands the question to the right team in Slack, Email or your CRM, with the details attached. Child safety concerns and complaints go straight to a person.
- Will it sound like a generic chatbot?
- No. Brand Studio sets the tone and the words, so it reads as part of your club. You choose how people meet it: one simple voice, areas of expertise or named characters.
- How long does it take to launch?
- Not long. We build the knowledge with your team, shape the tone, then switch it on everywhere at once. From there it keeps itself current, checking your website every week and getting better each time your team approves a fix.
Getting started
Three steps. Up and running, fast.
- 01
Book a demo.
Thirty minutes, live, with questions from your own club.
- 02
We build it with your people.
From your website, your handbooks and what your volunteers know.
- 03
Go live.
Answer parents and players in their own words, and see what they need.
The new discovery channel already exists, and it’s ready for you. Imagine the possibilities for your members and your volunteers.