Internal onboarding
Your new starters are asking.
The Digital Experts platform gives your team one place to ask, so new starters get the right answer on day one.
Book a demoThe problem
New starters have questions. Answers take too long to find.
- They ask the same things every intake, and someone senior stops to answer.
- The answers live in playbooks, wikis and people’s heads.
- Mid call, they need one detail and can’t find it fast.
- So onboarding takes longer than it should, and your best people lose hours.
What it is
Introducing the Digital Experts platform. An expert on how you work.
Point it at your guides, playbook, products and policies. Your team asks it questions the way they’d message a colleague, in Slack, Teams, your intranet or a simple link.
New startersThe right answer on day one.
Own the question.
One place for every question asked. Answered instantly, anytime. You own it. Imagine.
- Answers for new starters from day one.
- One source of truth across every team and office.
- Less time answering the same questions for your senior people.
- See where the playbook falls short.
- Always there, learning and improving.
Digital Experts, the new discovery channel.
Never
stands
still.
- A question becomes an action. The answer comes with the natural next step.
- See what your team needs. The questions show where onboarding falls short.
- Update once. Approve an answer and it’s live for everyone.
- Your teams perform better. Everyone works from the same knowledge.
Questions teams ask us
Good questions. Straight answers.
- Where does it live?
- Slack, Teams, your intranet or wiki, or a simple link. Wherever your team already asks.
- Will it make things up?
- No. It only answers from knowledge your team has approved. When it doesn’t know, it says so and points to the right person.
- Who keeps it current?
- Your team. Approving a new answer or updating a guide is done without us and without technical knowledge. Knowledge Gaps show you where the playbook falls short.
- How long does it take to launch?
- Not long. We build the knowledge with your team, shape the tone, then switch it on. From there it gets better each time your team approves a fix.
Getting started
Three steps. Up and running, fast.
- 01
Book a demo.
Thirty minutes, live, with questions from your own team.
- 02
We build it with your people.
From your playbooks, guides and what your best people know.
- 03
Go live.
Answer your team on day one, and see what they need.
The new discovery channel already exists, and it’s ready for you. Imagine the possibilities for your team.