Education & Institutions
Give every prospective student a guide.
Open days, course catalogues, entry requirements, campus life, accommodation, scholarships. The decisions are big, the questions are endless, and they arrive at midnight from three time zones away. Digital Experts answer every one, instantly, in your institution's voice.
Book a DemoThe problem
Unanswered questions cost you students.
A prospective student comparing three universities doesn't ring your admissions line. They browse at 11pm, hit a question your website buries four clicks deep, and open the next tab.
“Do I need Maths Methods for the engineering degree, or is General Maths enough?”
“Is the international scholarship open to postgraduate applicants too?”
“Open day is tomorrow. Where do we park, and does the nursing tour need booking?”
Meet your experts
What your Digital Experts do.
The Course Expert.
Entry requirements, pathways, credit transfer, fees and dates, drawn only from your approved course information.
The Campus Life Expert.
Accommodation, clubs, transport, safety, what's on this weekend. The stuff that turns an applicant into an enrolment.
The Open Day Expert.
A QR code on every banner and lanyard. Sessions, maps and parking answered on the spot, while your staff have the conversations that convert.
One rule, every expert. They answer only from what your institution has approved, never the open web. If the answer isn't there, they say so and point the student to a person.
A day with your experts
Two conversations, two different outcomes.
Example · Course Expert · 11:23pm
Do I need Maths Methods for Engineering, or is General Maths enough?
The published prerequisite is Mathematical Methods or equivalent. If you've done General Maths, there's a bridging unit on the course page. Here's the link, and the dates.
Can I still apply this round?
Applications close on the date shown on the course page; the bridging unit runs before semester. Here's the apply link.
Example · Open Day Expert · 12:40pm
Nursing or paramedicine? I honestly don't know which suits me.
That's a question for a real person, and today's the day for it. Health Sciences advisers are at stand 14 until 3pm, and the “Nursing vs Paramedicine” session is at 1:30 in Building C. Here's the map.
Thanks, I'll head there.
Before you go: here's how the two course structures differ, so you arrive with the right questions.
Where students find them
On the course page, the lanyard, and the offer letter.
The actions that fire
When intent appears, admissions hears about it.
When a conversation is worth a human call, an Agentic Action collects the applicant's details and routes it to the right team in Teams, Slack or Email. Illustrative alerts, as your team would receive them:
Prospective postgraduate applicant, MSc Data Science and the international scholarship. A. Okafor, email attached. Contact in their morning.
Applicant asking whether a gap year affects scholarship eligibility. Not in the published FAQ; Expert declined to guess and collected details for a callback.
What the intelligence tells you
Recruitment intelligence your CRM can't see.
Questions institutions ask us
Can it handle international students in other languages?
Conversations flow naturally with audiences around the world. Ask us about coverage for your cohorts in the demo.
Will it advise students on which course to choose?
No. It explains what you've published: structures, prerequisites, pathways, dates. The judgement call goes to your advisers.
Can it cope with open day and results week, when volume spikes?
A Digital Expert answers the thousandth question as accurately as the first, so your team spends that week on students who need a real conversation.
The difference
Same applicants. A different experience.
Before
- 11pm prerequisite question ends in the next tab.
- International email answered two days later.
- Open day parent can't find a staff member who knows.
With Digital Experts
- Answered instantly from approved course information, apply link included.
- Contacted in their morning, details already in front of admissions.
- The QR on the lanyard answers logistics; staff have the conversations that convert.
How it works
Live in days. We're with you every step.
Week one
Build the brain, together.
We work alongside your team to turn your guides, FAQs and policies into a knowledge base. You review, refine and approve every word.
Week two
Shape the experts.
Names, faces, fields and tone of voice. Brand Studio gives you complete control, right down to how they say hello.
You're live
Deploy everywhere.
Your website, QR codes on print and packaging, links in email and social. Conversations start in seconds.
Meet your Digital Experts.
In 30 minutes, we'll show you a live Digital Expert built for an organisation like yours, and map what yours would know, say and save.
Book a Demo
